The California coast is known for its dramatic sea cliffs, but if global warming causes the ocean to keep rising at the rate that scientists now say is likely, there's a lot of California in harm's way. Now, one report has put a new price tag on the problem. Craig Miller reports as part of our ongoing series, Climate Watch. Reporter: Craig Miller
Given California's double digit unemployment rate, these are busy times for the state's Employment Development Department. Every time somebody dials the agency's toll-free number, they get a pre-recorded message that is generating quite a bit of frustration. Guest: Richard Chase, professor at USC's Marshall School of Business specializing in advising companies on service operations management.
End Music: "Telephone and Rubber Band" by the Penguin Cafe Orchestra from the CD "Penguin Cafe Orchestra" (EEG)